Highly knowledgeable Learning and Development Specialist with excellent interpersonal skills. Strong ability in designing, conducting and implementing training and educational programs. A result oriented individual with a thorough knowledge based in the real estate and financial products. Exceptional leader talented at Leadership and Management, Team Building and Coaching for Optimum Performance. Technically-savvy with outstanding relationship building, training and presentation skills.
Al Jabri is a Certified Manager of Quality, Dubai Knowledge and Human Development Authority certified trainer with more than 24 years of international experience leading a diverse range of organizations from startups, small businesses to multinational corporations (Oil and Gas, F&B, Engineering, Government, and Private Sectors).
Al Jabri is also an expert in developing strategic planning measurement systems, including human capital management, organization behavior, change management, and customer-centric culture. Apart from being a Certified Manager of Quality - Organizational Excellence (CMQ/OE), Al Jabri holds Professional certification in HR – International (SPHRi), Building Leadership Skills, and Train-the-Trainer certifications. Al Jabri also holds a bachelor's degree in International Business from Stratford International University, from the USA and Diplomas in Human Resource and Hotel management.
Al Jabri, as a Trainer and Public Speaker, has conducted different areas of training and workshops for various industries with a large number of delegates from the Middle East and around the world. Al Jabri redefined traditional practice on how individuals can be empowered and trained using his unique model known as the TTQS model (Together Towards Quality Service). He is also actively facilitating "Innovative Customer Service Training" in the hospitality industry by using his model for significant hotels in the UAE and East Africa.
Other Mr. Al Jabry's attributes in the Hospitality industry, empowerment & motivation:
He is active in online travel & hotel booking platform with the highest guest's ratings.
He visited more than 180 hotels and 32 cities around the world.
Al Jabri is an author of published Amazon books titled: Gangnam Inspiration - motivational book, and fiction series under titled Dubai 2050, City of Gold Survivors.
Jhormia is a graduate of Law and Nursing, who specialized in teaching English as a second language. Her 17 years in UAE, made her expert in dealing diverse nationalities. Her background in Law, qualifies her to give assistance in legal research and a certified British Council/IDP IELTS Trainer.
She specialized in teaching the IELTS Preparation Course, PTE, TOEFL, SAT and OET. For many years, she gained various experiences in soft skills training such as: Sales & Marketing Training Course, Leadership, Effective Communication & Critical Innovative Training Skills, Personal Development Programme Course, Customer Service where she was a pioneering Call Center Trainer of a giant telecom company in the Philippines. Later in her career, she embarked in teaching Contract Management Course as well as teaching Beginners in English language, Intermediate and Advanced Learners.
Her being a nurse give her the privilege to teach the OET (Occupational English Test) specifically for medical professionals as well as the Medical Coding course. When the CELPIP (Canadian English Language Proficiency Index Program) was launched in UAE in 2018, Jhormia was one of the pioneering trainers of CELPIP with numerous students under her assistance got a highest score of 12 (perfect score).
Writing is the FORTE of Jhormia and her highlight students are the elite professionals, such as CEO, directors, managers, pilots, doctors, nurses including teachers.
Proficient in planning, preparing and delivering lessons. Helping pupils to improve their interpersonal skills via sessions. A self motivated person to guide the pupil towards the successful carrier . Highly knowledgeable on IELTS and competent enough to deal with different pupils. Truly passionate about learning and teaching being result oriented . Proficiency in PC with advanced knowledge of Microsoft excel, Word, power point. Being innovative to inculcate the pupils
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“If mastering a skill requires training, then the training requires quality.” At SVARNA, we provide targeted quality training courses. Customer satisfaction being our core target, SVARNA Training Institute meets the professional needs of individuals across the globe.