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Empower your workforce, increase productivity, and drive sales.(1 Day – Customized Program)

Excellence in Retail Customer Service

Do you think your store could use more motivated, top performing employees?
Do you feel as if your staff could do better at selling and serving customers?
We offers retail staff training and best practices on how you can facilitate effective learning to ensure that your staff performs at their best.

SUCCESSFUL TRAINING PROVIDED TO

Training Understanding Form

Objectives:

Training Understanding Form

Every organization depends on customer service. Due to rising customer expectations, delivering excellent service is no longer a choice but a necessity. When you equip your front line staff in retail with the skills to create a quality experience for your customers, you differentiate your organization from the competition, enhance customer satisfaction and your organization’s image.

A combination of knowledge, attitude, techniques and skills are essential for the customer service professional to provide a holistic and quality customer experience.
This training program is for learners who are at any stage of their career in Retail Customer Service.

Note: This training includes exercises for individual, group discussions, role plays, case
studies and video reviews

Training Modules:

Training Understanding Form

Certifications

All our courses are KHDA (Knowledge and Human Development Authority in Dubai, U.A.E.) certified.

Glimpse of Corporate Training

Corporate Training Testimonials

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