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Hospitality & Tourism Management

Certificate in Hospitality & Tourism Management

About

This advanced training program is intensive and interactive in its nature. It is designed to prepare students for management, sales & marketing, human resources, and finance opportunities in the hotel industry by providing a combination of theory with practical learning experience.

Outline

  • Introduction to Tourism, Travel and Hospitality
  • Main concepts and types of Tourism & Hospitality
  • Destination Management
  • Essentials of tourism & hospitality operations
  • Customer service for tourism and hospitality professionals
  • Essential interpersonal and communication skills
  • Essentials of human resources & business computing in tourism & hospitality
  • Essentials of marketing & customer relationships in tourism & hospitality
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