Are you able to ensure quality business outcomes while managing conflict
What Will It Do For Me?
Analyze and understand the key practical and theoretical concepts of managing and resolving
Analyze the influence of gender and cultural differences, persuasion, perception and power in conflict resolution
learning assertive communication to mange conflicts healthily
Analyze and describe the nature of small and large-scale conflicts. .
Analytically and theoretically understand the types of conflict management styles.
Relate the importance of assessing one’s own conflict management style.
What Will I Do Better After This?
Gain proficiency in the use of skills and tools in mediation and conflict engagement
Demonstrate ability to manage each phase of the mediation process
Approach conflict with clear intent
Managing conflict in a situational manner
All our courses are KHDA (Knowledge and Human Development Authority in Dubai, U.A.E.) certified.
“If mastering a skill requires training, then the training requires quality.” At SVARNA, we provide targeted quality training courses. Customer satisfaction being our core target, SVARNA Training Institute meets the professional needs of individuals across the globe.