Do you really need it? How do you perceive conflict Do you view conflict as an externalized phenomena What is your conflict management styles How do you view your ability to manage conflict Are you able to ensure quality business outcomes while managing conflict What will it do for me? Analyze and understand the key practical and theoretical concepts of managing and resolving Analyze the influence of gender and cultural differences, persuasion, perception and power in conflict resolution learning assertive communication to mange conflicts healthily Analyze and describe the nature of small and large-scale conflicts. . Analytically and theoretically understand the types of conflict management styles. Relate the importance of assessing one’s own conflict management style. What will i do better after this? Gain proficiency in the use of skills and tools in mediation and conflict engagement Demonstrate ability to manage each phase of the mediation process Approach conflict with clear intent Managing conflict in a situational manner Certifications All our courses are KHDA (Knowledge and Human Development Authority in Dubai, U.A.E.) certified. Get a call back Please enable JavaScript in your browser to complete this form.Name *Email *Phone *Submit