Master the art of delivering exceptional guest experiences
Certificate in Hospitality & Tourism Management
Our Hospitality and Tourism Management certificate program blends practical business sense with the kind of innovation today’s travel sector demands. From front desk finesse to destination strategy, this program is built for future leaders in hospitality management courses and tourism and hospitality management online learners alike.
- 15 Modules
Master All 15 Modules of Hospitality & Tourism
- 60 Hours Duration
60 Hours of Intense, Hands-On Hospitality Training
- Beginner Level
Built for Beginners. Polished for Pros
- 98% Satisfied Students
98% Students Rated Our Training as Excellent
What You Will Learn
Core Modules Include,
- The Hospitality & Tourism Landscape
- Guest Experience & Service Design
- Hotel Operations & Front Office Mastery
- Food & Beverage Management Essentials
- Global Travel & Tourism Operations
- Destination Branding & Marketing
- Event & Banquet Management
- Financial Acumen for Hospitality Leaders
- Sustainable Tourism & Eco-Innovation
- Travel Tech & Digital Hospitality Tools
- Multicultural Customer Service Communication
- Legal Ethics & Risk in Hospitality
- Sales & E-commerce in Hospitality
- Luxury Hospitality & VIP Protocols
By the end of this program, You’ll be able to,
- Deliver elite guest experiences that align with international standards
- Manage hotel operations, travel plans, and guest logistics with confidence
- Navigate multicultural teams and cross-border service delivery
- Apply sustainable strategies and digital tools to hospitality challenges
- Lead service innovation in both tech and non-tech environments
- Build a standout career portfolio in hospitality and tourism management
Hospitality & Tourism Management Course Details
This program goes beyond theory. It sharpens your mindset, elevates your skill set, and introduces you to both the operational core and digital edge of modern hospitality.
Global Industry Experts
Learn from elite mentors in luxury hotels, global airlines & tourism firms. Real-world insights from the best in hospitality
Hands-On Learning
Train with real hotel setups, live travel projects & case studies. Build confidence through immersive, hands-on experiences
Tech Meets Tradition
Master PMS tools, booking engines & mobile check-ins. Where modern tech meets timeless hospitality practices
Customer-Obsessed
Train to lead global guest experiences. Culturally smart, service-obsessed, and built for today’s international traveler
Innovation-First Framework
Get ahead with a dual innovation approach, tech upgrades + sustainable business models that redefine hospitality success
Easy and Affordable Payments
No more payment stress. Enjoy flexible, easy installments so you can focus fully on your training, not your wallet.
Why Is Svarna Hospitality Management Course & Tourism Course Different?
Whether you’re guiding travelers through the world’s top destinations or running a five-star property, your journey begins with hands-on learning, real-world simulations, and a global curriculum that actually keeps up with industry change.
Innovation in Hospitality & Tourism Management
Today’s most successful hospitality management courses and tourism and hospitality management online programs emphasize innovation, and so do we. Our curriculum trains you in two core types of innovation strategies,
A. Technical Innovation Strategies
- Digital Transformation - Personalize guest experiences with data-driven tools
- Service Innovation - Craft unforgettable services tailored to individual preferences
- Process Innovation - Boost speed and efficiency with agile and lean hospitality models
- Tech Adoption - Work with booking engines, AI concierge bots, and guest feedback platforms
B. Non-Technical Innovation Strategies
- Sustainability Innovation - Create low-impact, high-value eco-tourism offerings
- Business Model Reinvention - Adapt to global travel shifts with flexible offerings
- Marketing Disruption - Use storytelling and virtual experience design to sell more than destinations, sell emotions
Who is This Program For?
- Hotel and resort staff preparing for leadership roles
- Travel agents, tour guides, and tourism course graduates looking to scale
- Event coordinators, luxury service experts, and cruise line professionals
- Entrepreneurs in the travel & tourism courses ecosystem
- University grads entering the world of global tourism
- Airline and hospitality professionals upgrading their credentials
Career Opportunities?
- Hotel General Managers
- Travel Consultants & Destination Planners
- Guest Relations Officers & Concierge Managers
- F&B Directors & Banquet Supervisors
- Tourism Board Strategists & Cruise Line Executives
- Luxury Experience Coordinators & Event Directors
Whether you’re stepping into the industry or scaling up, this course builds the kind of confidence, agility, and cross-functional expertise top employers value.
Looking for more course details?
- 60h of Hands on Training
- Well Experienced, Qualified Trainers
- Convenient Location - Next to BurJuman Metro Station
- In-Classroom Sessions for Maximum Impact
Leading the Way - Award Winning Institution
These awards are a testament to our dedication to maintaining the highest standards in everything we do, from training to testing, and supporting each individual who trusts us with their growth.
What Students Say About Svarna
With more than 700+ glowing Google reviews, Svarna Institute’s reputation speaks for itself. Our students consistently praise our supportive environment, expert trainers, and engaging approach key ingredients that fuel their successful journeys.
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Svarna institute is one of the best place for IELTS exam. I came with very basic knowledge of English, also I don't have any idea about IELTS Exams. Mr Raj and my trainer Mr Sylendran helped me to got best results in all formats. They trained...
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The training institute is very nice, it really helps me to boost my confidence when in comes to speaking and understanding others aspect of IELTS. Mr Syed is one of the best trainers, Will recommend this to my friends and colleagues. Thank......
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I have recently given my IELTS exam in Dubai - Life Skills A1 exam and I will recommend everyone for training or exam as well for any kind of test whether it’s IELTS, IELTS UKVI, Life Skills A1 or Life Skills B1, PTE, TOEFL, CELPIP or OET, SAT..
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I took the training and IELTS exam at this institute. They have professional and friendly trainers, with depth knowledge and make sure all the students are able to understand. The good thing is they are even an exam center. I recommend every....
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After several failed attempts at the IELTS exam, I was hesitant to try again. My best friend recommended this new Institute, Svarna , so I signed up for their IELTS training. The trainer was fantastic, and the course materials and suppl.........
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I highly recommend this institute as this foundation provides us the most comprehensive course, They got Professional Instructor with master degrees and credentials, positive approached to their students, best teaching strategies and got ma.....
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I am sending this review on behalf of my daughter. Her feedback is absolutely amazing. She has mastered all 4 modules under Mr. Maki Trainer and got 8 band result. An amazing outcome in such a short period. Big thanks to Svarna for th.......
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I had IELTS training at Svarna Training Institute. The training provided was easy to understand and could learn some useful technics to appear well in the test. My trainer Mr. Mohammad was supportive and encouraging, which made me feel comf.....
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I do recommend this institute specially for those people who's planning to take their IELTS exam.in addition all the trainers are so helpful for you to learn and understand all the things that you need to learn in IELTS exam.in just a...........
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I’m so grateful for Svarna’s IELTS preparation for my two sons. Huge thanks for the amazing exam guidance! Both passed their IELTS test with 7 and 7.5 bands scores that are more than enough for their needs. I’ve noticed such a big improveme.....
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I highly recommend Svarna Training Institute for anyone who wants to improve their English language skills and prepare for the IELTS exam. The teachers are experienced, knowledgeable, and passionate about helping students succeed. Thank yo......
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Wonderful experience from Suvarna . I had given my IELTS exam very confidently and hence yes, It was taught and trained in a most defeating manner by Mr.Abdul Rahman . Thank You team suvarna and Miss Pavithra for guiding me throughout...........
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Gotta say, Svarna’s Business English course is hands down the best. Period! Six of my colleagues and I joined the Business English course based on a friend’s recommendation, and wow, we didn’t expect it to be this fun and educationa...
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Deeply appreciate the wonderful hospitality and exemplary services extended by Mrs. Pavithra and Mr. Tapan during my visit to the Svarna Training Institute for appearing in the IELTS exam. They also maintained a high standar....
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Svarna Training Institute is an excellent choice for anyone looking to improve their English language skills and prepare for the IELTS exam. The teachers are skilled and knowledgeable, and they will help you in improving your language skil......
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The Burjuman metro is a bit far from where I live, but Svarna’s PTE classes made the trip worth it! I got my PTE exam results and now feel confident about my study abroad process. Big thank to Mr. Sylendran and Svarna for their honest effo......
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The best training institute for digital marketing course, dedicated instructor and best value for your money. Thank you Mr. Anwal for imparting me your knowledge and experience for my learning. Definitely I will recommend Svarna trainin.........
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Madam Samshad Begum is an exceptional trainer. I would suggest everyone to take the classes from Svarna Immigration and institute. Every details are important and madam Samshad always look into it to ensure all the problems are solved wit.......
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I was super nervous about my English when I signed up for PTE classes at Svarna Institute. I had no idea how to tackle the PTE exam (Clueless), but Svarna’s PTE training totally changed that! They taught me easy, fun, gamified techniqu.....
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I would like to thank Maam Shamshad Begum for sharing her expertise and techniques in achieving a high band score. I would extremely recommend her to everyone planning to take IELTS. More power Svarna Institute...................................
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Trainer is very skilled Expert and practical knowledge training she have provided was really awesome. I will recommend this Training Institute for IELTS. Though I had little bit of understanding about IELTS, this course helped lear..............
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At the very onset, I would like to thank both my teachers Ms. Shamshad and Ms Farah for their guidance. Special thanks to Farah who took over the training in absence of Shamsad teacher and was providing me with much needed sup...................
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Loved amazing training session at Svarna institute, big thanks for the amazing spoken English classes and active speaking English training! I do want to mention something from my group class. not all students were keen on actively partic........
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What a lovely experience I had with the Svarna Institute. They provided timely instructions and directed us to our places quite swiftly. I highly suggest doing your IELTS exams at their place.......
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Awesome PTE Training session wrapped up in just 2 weeks of practice, thanks to Mr. Sylendran, it was a fantastic experience! Also Thank you Counsellor ma'am, for clearly explaining PTE exam fees, test options and exam sitting details...
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Thanks for the realistic training at svarna’s business english course in dubai! It was a true privilege to learn under Mr. Maki. Taught so much about business English, public speaking, and handling corporate situations with diplomacy. The cour..
Frequently Asked Questions – Hospitality and Tourism Management Course
What is Hospitality and Tourism Management, and why is it important?
Hospitality and Tourism Management is the art of overseeing operations in hotels, resorts, airlines, event spaces, and tourism boards. It blends customer service, operations, and travel planning into one global career path. As global travel demand increases, trained professionals in this field are more essential than ever.
What are the career opportunities after completing this course?
Graduates can pursue roles such as Hotel Manager, Guest Relations Officer, Event Coordinator, Travel Consultant, Tourism Officer, or Cruise Line Manager. The skills gained are versatile and recognized globally across hospitality, travel, and tourism sectors.
Do I need any prior experience to enroll in this course?
No prior experience is required. This course is beginner-friendly and gradually advances to professional-level concepts, making it ideal for fresh graduates, career switchers, and entry-level staff.
Is this course available online or in-person?
Svarna Training Institute offers both flexible online and in-person training options. Whether you prefer classroom interaction or remote learning, the program is designed to accommodate your schedule and learning style.
How does this course differ from a general tourism or hospitality diploma?
Unlike generic programs, this course offers a global, innovation-driven curriculum. You’ll gain hands-on experience with real hotel simulations, digital tools like PMS systems, and leadership skills needed to thrive in today’s competitive hospitality and tourism industry.